DO YOUR HOMEWORK
General Motors revised its Repairs and Inspections Required after a Collision document, and the company made some new distinctions between major and minor damage. One of the changes involves waiving other inspections and part replacements when there is a “minor outer body panel cosmetic distortion,” as long as the repairer performs the mandatory seven-step seat belt check. If the damages are major, then multiple safety operations are mandatory. John Eck, GM wholesale dealer channel collision manager, says that if damages are only on the outside of the vehicle then it is considered minor, but once repairs to the inside are required then it becomes major. “What we’re saying is, ‘hey, once we start peeling this vehicle back, and it’s only cosmetic, and it’s not anything structural like bumper bars, or pillars or a rocker panel, then the damage would be considered minor,” Eck said.